Insect, Pest, and Rodent Control

Contact EH&S Help Desk 858-534-3660

• Monday - Friday: 8:00 am to 4:30 pm

Emergency Fire, Medical, or Police: Call 9-1-1

• Campus Police: 858-534-HELP (4357)
• Fire: 858-534-HELP (4357)
• First Aid: 858-534-HELP (4357)
• Poison Control Center: 800-876-4766
• Thornton Hospital Emergency Room: 858-657-7600
• Student Health Center: 858-534-3300
• Care at the Sexual Assault Resource Center (SARC): 858-534-5793
• CAPS Urgent Care/After-Hours Crisis Counseling: 858-534-3755
• CSO Campus Escorts: 858-534-WALK (9255)

We strongly recommend all students save 858-534-HELP (4357) on cell phones and register for Triton Alert Emergency Notifications.

Emergency Call Boxes & Courtesy Phones
Throughout UC San Diego campus' walk lanes and parking lots, blue broadcast towers labeled with “EMERGENCY” are available for direct access to campus police.

• Leave the building immediately
• Lock your door behind you
• Proceed to the nearest staircase and walk to the ground floor
• Move at least 25 feet from the building
• Do not return to the building until the alarm has been turned off and fire officials have given the okay

Fire extinguishers are located in apartment hallways or in the exterior of apartment balconies. You should familiarize yourself with the locations of fire extinguishers in the event of an emergency. 

Students can access housing information through the Housing, Dining, and Hospitality (HDH) Housing Portal. The portal contains information for housing contracts, move-in information, room assignments, room inventory form, and additional resources/information. 

• All residents are issued a key to their individual bedroom
• Your student ID (with pin code) will open the e-locks to your main entry door(s)
• You are only allowed to check out your own bedroom key
• Never share your key/student ID and pin
• Always carry your key and ID with you
• Always lock your doors

• Courtesy keys are available to check out from the Seventh College Residence Life Office (Seventh West, Building 2 - Second Floor)
• Please return courtesy keys and/or temporary key cards during Residence Life Office Hours
• Residents will be billed for keys that are lost or not returned in a timely manner
• It is a violation of the Student Code of Conduct to duplicate University keys and violators will be subject to disciplinary action

Lock Out Courtesy Services

Monday - Friday: 8:00 am to 6:00 pm

• Call or visit the Seventh College Residence Life Office (858-246-4577) to request a courtesy key/key card
• Residence Life staff will provide further instructions for key/key card check out

• Call the Resident Assistant (RA) On Duty at 858-761-3853 for assistance

• Call the Resident Assistant on duty for assistance

Daily: After 11:00 pm & University Holidays/Closures:

• If you are locked out, please contact HDH Fix-It at 858-534-2600
• There will be a charge to your student account for after hours lockouts.

• If a key is lost or misplaced, the lock will be changed and the key(s) will be replaced
• There is a $65 replacement fee for a lost or misplaced bedroom key
• For broken/bent keys, there is no replacement cost as long as you are able to provide the malfunctioning key.

Tips for Key Success

Do not prop your apartment front door open using the door deadbolt. E-locks are easily damaged this way and costly to replace. If your e-lock is damaged by negligence and abuse, you and your apartment mates will be billed for the replacement costs.

• Located in first floors of Seventh West Buildings 1 & 3, and Seventh East Building 3
• Residents are required to use their student ID card and pin to access laundry facilities 
• HDH Laundry Accounts

Student mailboxes are located in Seventh West, Building 2 - Second Floor

For further information, please refer to HDH Mail Services

Mail Addressing
STUDENT NAME 
BOX NUMBER (assigned 5-digit mailbox)
9450 GILMAN DR
LA JOLLA CA 92092-010

You must use your full name and address, including your box number. Misaddressed mail or the use of nicknames and aliases will cause delays or returns.

Mailboxes are for personal mail only. Bulk rate mail will not be delivered.

Use your mailing address for all deliveries. Mail Services reserves the right to refuse packages if more than 5 packages are received in the same day from a single vendor or if more than 10 packages are received in the same day from a single common carrier.

• Seventh College Parcel Center (Seventh West, Building 2 - Second Floor) is open
• Amazon Lockers are located in Seventh West, Building 2 - First Floor

Housing Dining and Hospitality (HDH) Maintenance and Custodial Services

• Residents should submit a ticket if they have a non-urgent maintenance issue via the Non-Emergency, HDH Fix-It Request
• For emergency maintenance requests or after hours lockouts, please call 858-534-2600
• For information regarding what custodial staff do and what is expected from you and your suitemates, visit the Custodial FAQ page.
• If your personal property is damaged by staff neglagence, please download the Resident's Personal Property Damage(s) Claim Form and submit it according to the instructions.
• What happens after you submit a Fix-it ticket?
  • By submitting a Fix-It ticket you consent to having a staff member enter your space to fix the issue. That ticket gets reviewed and prioritized by our maintenance and custodial team based on severity. After the ticket is assigned, a staff member will be deplyed to your space. Due to staffing shortages, you might not receive notification before a staff member enters your space. Maintenance and custodial staff should always knock on your door and announce themselves before entering. Additionally, staff memeber should always be wearing a UCSD uniform and/or badge. Most work orders can be completed without a resident being present, so they may let themselves into your space to complete the work order. If you have any concerns or feedback, please email hdhcustcare@ucsd.edu.

If you have concerns after business hours, the on duty Resident Assistant (RA) can assist you. Professional staff members are also available when facilities are open.

• Monday - Friday: 6:00 pm to 11:00 pm
• Saturday - Sunday: 9:00 am to 11:00 pm

University Security Officials (USOs) patrol the residential neighborhoods each night and are in regular contact with UC San Diego's Police Department. For after-hours noise complaints and non-emergency concerns requiring attention, call (858) 534-4357. 

If you lost any items, please check in with the Seventh College Residence Life front desk to see if it was turned in, then check with UC San Diego’s Police Department’s Lost and Found. 

Community Service Officers (CSOs) provide security escort services every night. You may contact a CSO for an escort by calling 858-534-WALK (9255). 

Our University has campus-wide resources that can help address any questions or provide additional support during your time at UC San Diego:

• Counseling and Pyschological Services (CAPS): (858) 534-3755
• Care at the Sexual Assault Resource Center (SARC): (858) 534-5793
• Office of Student Conduct (OSC): (858) 534-6225
• Housing Dining and Hospitality
• RESNET: (858) 246-4357
• Cross Cultural Center: (858) 534-9689
• Triton Transfer Hub: (858) 246-4997
• Campus Community Centers